Let Us Recycle Plastic Waste
THE case of the discovery of dioxin in chicken eggs in Tropodo village, Krian subdistrict, Sidoarjo, East Java, has again opened our eyes to the danger of plastic waste.
INFORMATION reported by the media said that the environment in Tropodo and its vicinity is described being polluted by dioxin from plastic burning for the fuel of dozens of tofu factories. Many people are unaware that plastic burning will just make the air and environment polluted by the poison from the burned plastic chemical material.
Plastic waste can be found everywhere. In the beginning of every rain season, rivers in Jakarta and its environs are full of plastic trash. Every year, plastic waste in Indonesia totals 7.2 million tons. In fact, plastics have long carbon chains so that they are hard for microorganisms to decompose. The environment and forestry ministry has stated that Indonesia is in a plastic waste emergency condition.
The situation is worsened by the poor management of plastic waste. Based on data from Sustainable Waste Indonesia, only 10 percent of plastic waste can be recycled. It means that 90 percent of the waste goes to the trash dump site or is scattered around or burned.
Plastic waste also pollutes our seas. According to research by Jenna R. Jambeck from the University of Georgia, USA, about 0.48-1.29 million tons of plastic waste annually contaminates Indonesian seas. This figures have made Indonesia the second after China in the matter of sea pollution by plastic waste.
Plastic waste is our common problem and should be solved by all of us. The government should immediately adopt a policy on the control of the use of plastics and at the same time provide recycling facilities in all regions. Industries and business players using plastics for product packaging should also be responsible for their plastic trash.
In regard to the entire public, let us begin to be wiser in the use of plastics. Avoid using disposable plastics and increase the number of plastic trash banks in all neighborhoods. The plastics collected in trash banks can be sold for recycling. Let us abandon the habit of discarding plastic waste everywhere or burning it. This plastic waste problem will hopefully be overcome soon so that our environment will be healthier.
Ciputat, South Tangerang, Banten
ABOUT two weeks ago, a customer service (CS) officer of JNE contacted me. The point was that the officer wanted to withdraw the goods I had received five days earlier. I explained that I had never requested the withdrawal of the goods. I also made it clear that the online shop where I had bought the goods had never asked for goods withdrawal.
The CS officer was apparently confused and asked me to hold the line while talking to his colleagues. Only after I had repeatedly explained, the officer understood and canceled the goods withdrawal. But a moment later another JNE CS officer called me and intended to withdraw the goods. Again I explained the matter at length until the officer understood and canceled the goods withdrawal attempt.
The delivery of the goods I bought actually was not smooth. I received the goods almost five days late for having taken the wrong route twice and being left unhandled for several days after finding the route amiss. I lodged my complaint via Twitter to JNE, which was answered in a very normative way.
After the goods finally arrived, JNE just asked for withdrawal without clear information about who had made the request. Although the problem could eventually be settled, I hope this case will not recur.
Lenteng Agung, South Jakarta
Tempo has contacted the head office of JNE for its response to this complaint. The JNE customer service offered its apologies for the inconvenience caused by the delivery service. JNE will contact the relevant customer to apologize and clarify the problem being complained about.