Bukalapak’s Reward Is Unclear
I WAS a participant with the highest rating in the #maudigaransimurah program of Bukalapak carried out on October 7-December 31, 2019.
Based on the terms and conditions of the program, participants in the first to fifth position would be rewarded with a certain amount of credit and be contacted by Bukalapak. However, two weeks after the program was over, there was no confirmation. I contacted the Customer Service of Bukalapak to report it. I was asked to wait for 10 x 24 hours. But the reward was not granted until the time limit.
I again contacted Bukalapak to inquire about the progress of the previous report. I was contacted by Bukalapak via e-mail and telephone. The e-mail reply notified that my reward was waiting in line and being handled by the relevant team, while the telephone answer asked me to wait for a maximum of 2 x 24 hours. But until after the time limit, the reward was not yet given.
To make sure, I contacted Bukalapak again to ask about any follow-up to the previous report. This time I got only an e-mail reply telling me it was still in line and being handled by the team (the same answer as before). With the process repeating for 62 days until I write this letter, there has been no settlement and certainty.
I have indeed asked Bukalapak’s team to contact me, hoping to get some explanation and transparency. But since I do not always carry my cell phone, I can not receive their call. Then I rescheduled to be contcted three times. I waited for the call but the Bukalapak team failed to contact me.
I was even more confused when I asked a winner of other Bukalapak’ program, #maudigaransikomplit, which also ended on December 31, 2019. The reward was already granted on February 3, 2020. The same was true of the winner of the Kode Kalap program of February 4, 2020, who received the reward on February 20, 2020.
Actually, based on the number of my turn in line, my reward should have been given along with the prize of the #maudigaransikomplit program because it ended on the same date as that of #maudigaransimurah. But there was some discrepancy when compared with the reward of the Kode Kalap program, which was launched a month later. So what is the exact system of getting one’s turn for prize awarding in Bukalapak?
Semarang, Central Java
WE herewith convey the information that Bukalapak has assisted in settling the constraint experienced by Bapak Latif Hakim concerning the reward of the #maudigaransimurah program. This reward has now been received by Bapak Latif Hakim. Bukalapak will always cooperate with all customers for the convenience of transactions on the platform of Bukalapak.
Head of Corporate Communications of Bukalapak
Doubting Indonesia’s Zero Waste 2020
THE National Waste Care Day (HPSN) is marked on February 21 every year. In the HPSN commemoration three years ago in Surabaya, then Vice President Jusuf Kalla stated that Indonesia would be zero waste in 2020. However, the target seems too far-fetched if we see the reality in daily life.
Two years ago, the volume of waste produced by our country reached 65 million tons in a year, and it increased to 67 million tons in 2019. In other words, the amount rose by 2 million tons from the previous year. Why could this happen? Instead of decreasing, the volume of waste has even kept growing every year.
In fact, to support the waste management in order to reduce waste production, the finance ministry has added the types of non-physical special allocation funds. One of them is the Waste Management Service Cost (BLPS) aid fund. The BLPS allocation was set at Rp26.91 billion for 2019, and given to regions recommended by the environment and forestry ministry.
Apparently, the commitments of regional administrations to cope with the waste problem need affirmation. Without any serious attitude to handle the waste issue, the country’s waste production will inevitably continue to rise every year. Meanwhile, the state budget allocated to resolve the problem is virtually vanishing without any achievement to be proud of.
The Wavy Road
ALLOW me to notify the public that the Pangkalpinang-Muntok road in Bangka Belitung is wavy like the rough sea. Every day, the highway causes inconvenience to drivers and passengers and may claim human lives. Besides, there are big and small potholes along the road. The road illumination is not yet installed so that drivers find it hard to see the road at night. I kindly requested the government apparatus to take action to solve the road problem in this province.
Pangkal Pinang, Bangka Belitung Islands
THE date on the front cover of the last edition of Tempo, edition number 29, was written February 3-9, 2020. It should have been March 3-9, 2020. Our sincere apologies for the mistake—Ed.