THE Finance Minister’s decision to name Agung Kuswandono as head of the Customs & Excise Office at Soekarno-Hatta International Airport came as a shock to many people, given his lack of experience. He had been working at the Balikpapan regional office for only two years.

But these initial reservations were soon dispelled as he main­tained an astonishing record. Last February, Agung and his team succeeded in seizing a shipment of smuggled orna