IT was a busy day at the command center at Transportasi Jakarta or Transjakarta head office in Cawang, Jakarta, Tuesday, July 19. In the room, which is about the size of a basketball court, 17 staff members had their eyes fixed on computer screens, monitoring the city buses going around in the entire Jakarta.

Not only monitoring the 13 bus rapid transit (BRT) or busway corridors, they are also watching the movement of buses outside the BRT. &ldq...