PHILIP Hampden-Smith has been very busy these last few days. A controversial decision from the Jakarta commercial court declaring Manulife Indonesia—the company he heads—bankrupt, has made this 44-year-old Englishman busier than ever. He needs to calm down no less than 500,000 customers, plus about 3,000 of his employees. Meanwhile, domestic and foreign journalists are ceaselessly trying to get the story from him.

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