THE letter arrived from Amsterdam. Sent by Rijkman Groenink, Chief Executive Officer of ABN Amro Holding NV, this letter was aimed at all ABN Amro offices throughout the world. It asked employees to continue focusing on serving customers. “This is important in order to show that our business continues as usual, so do not be influenced by the reports that have appeared in the media,” he wrote on Wednesday last week.

Groenink was forced to wri