THE lady kissed the hand of Agus Martowardojo. Startled, the head of Bank Mandiri had just been introduced to this goods trader when she thanked him for stopping her being held in the grip of moneylenders. On a Monday afternoon back in May, Agus was paying a visit to the Kihara traditional market in the outskirts of the City of Ternate together with the Deputy Governor of North Maluku, Abdul Gani Kasuba.

Before becoming a customer of Bank Mandir