FOR three months since PT Mandala Airlines management’s promise to return money spent on tickets purchased, Sapto had been going back and forth to check his bank account balance. But the employee of a private company in Jakarta hasn’t seen a transfer of Rp1.9 million for the three Jakarta-Yogyakarta tickets he booked in the middle of last January. If the airline had kept its promise, then reimbursements would have been transferred to ticket o