Demi was forced to postpone her vacation plans to Wakatobi, Southeast Sulawesi. She had planned the trip far in advance, and the tickets, for the Jakarta-Makassar and Makassar-Baubau flights on Merpati Airlines, were already in her hands. The employee of a hospital in Jakarta received the bad news just three days before her scheduled flight. Merpati had stopped operating.

On Monday last week, Demi was standing in the line for passengers requesti