The Morgan Stanley management meeting on the morning of September 11 was abruptly halted. The managers who were being briefed by Philip J. Purcell at their headquarters in the Broadway area of New York city became silent on seeing their boss' face crumple after reading a note on a piece of paper. The brief message was indeed shocking: an airplane had crashed into the North Tower of the World Trade Center (WTC).

Purcell became even more appall