ADRIAN Qamar and his wife, Yuliastriani, hurried to the Kebayoran Baru branch of Bank Rakyat Indonesia (BRI) in Jakarta on Monday, August 24, 2020. The 54-year-old wished to check Yulistriani’s bank balance. A few days prior, Yulistriani coud not access her Indosat Ooredoo cellular phone card number which she had used to register three mobile banking accounts, one of them a BRI Mobile. 

What the BRI Bank personnel told them shocked th