STEVE Sugita was over the moon with the letter he received two weeks ago. "This was the letter I'd been waiting for. It was from Maria Bazzini, an executive of Faber Industrie Italia, a company that manufactures gas tanks for cars. As a result of what he read in the letter, Steve feels strongly that Indonesian distributors of gas tanks should be made to check what they are selling so as to avoid endangering consumers.

Four years ago, Steve alm