We would like to respond to the letter from Mr Abdul Syukur titled Citibank's False Promise (December 4, 2000 edition).

Our credit card problem with Mr. Abdul Syukur has been resolved. However, we encountered difficulties when trying to explain Mr Abdul Syukur about this matter. Because of this, we hope Mr Abdul Syukur will contact us on 62-21-2529999, CitiPhone Banking's 24-hour call service.

DITA AMAHORSEYA
Corporate Affairs Head