Garuda Indonesia Disappointing

MY wife and I were very disappointed with our experience with Garuda Indonesia during our trip to Japan on flight number GA0422 from Jakarta-Denpasar on March 28 and GA0880 for Denpasar-Narita on March 29 under the booking reference number 4OSZ7E.

Our first letdown stemmed from the airline's invoicing. After the online booking, we received an email confirming the ticket which also attached an invoice dated Novembe