Letter
Indosat's Comment
IN response to Mr. Ali Aulia Rahman's complaint written in Letters in the May 11-17, 2015, edition of Tempo on the process of changing Indosat card, I would like to apologize on behalf of the management. Indosat's Customer Relations Team has contacted Mr. Rahman to provide an explanation and a solution to the problem. The customer understood Indosat's explanation and the problem was solved satisfactorily.
May 19, 2015
Indosat's Comment
IN response to Mr. Ali Aulia Rahman's complaint written in Letters in the May 11-17, 2015, edition of Tempo on the process of changing Indosat card, I would like to apologize on behalf of the management. Indosat's Customer Relations Team has contacted Mr. Rahman to provide an explanation and a solution to the problem. The customer understood Indosat's explanation and the problem was solved satisfactorily.
Adrian Prasanto
Division Head