Letter
Bank Mandiri's Response
With regards to a letter of complaint published in Tempo's June 15 to 21, 2015 issue, we would like to apologize to Mr. Daniel Thie for the inconvenience he experienced while using our internet banking service. Our investigation revealed that the notification issue as occurred in Mr. Daniel's case will appear when the bank's system is still processing a task related to his account. Another attempt may be done after waiting for some time. Should the problem persists, please call Bank Mandiri's 24-hour contact center at 14000.
August 11, 2015
Bank Mandiri's Response
With regards to a letter of complaint published in Tempo's June 15 to 21, 2015 issue, we would like to apologize to Mr. Daniel Thie for the inconvenience he experienced while using our internet banking service. Our investigation revealed that the notification issue as occurred in Mr. Daniel's case will appear when the bank's system is still processing a task related to his account. Another attempt may be done after waiting fo
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