Letter

Complaint for BRI

ON December 18, 2015, I deposited money in a cash deposit machine at BRI Bantul, Yogyakarta. As I was depositing the cash, the machine suddenly went offline because the electricity went out. Afterwards, I checked the balance of my account and found no increase in my account. I immediately complained to one of BRI's branch offices. It has now been two weeks since the incident, but no action has been taken since my complaint. The money that I deposited in the cash deposit machine still has not showed up in my account.

January 12, 2016

Complaint for BRI

ON December 18, 2015, I deposited money in a cash deposit machine at BRI Bantul, Yogyakarta. As I was depositing the cash, the machine suddenly went offline because the electricity went out. Afterwards, I checked the balance of my account and found no increase in my account. I immediately complained to one of BRI's branch offices. It has now been two weeks since the incident, but no action has been taken since my complaint. The

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