Kalstar Criticized

We, Yayasan Dokter Peduli (doctorSHARE), would like to complain about the difficult process of claiming a ticket refund from the Kalstar airline company.

On February 9, we bought Kalstar tickets dated February 16 for a flight from Kupang to Makassar in the names of Christ Hally Santoso and Angelina Vanessa. We booked the tickets online.

However, when we arrived at El Tari Airport in Kupang on February 16, we were abruptly in