Disappointed by BPJS’s Disbursement

I AM a retired business employee with a Workers’ Social Security (BPJS Pekerja) plan. I have not worked since December 2017 because of organizational restructuring. I decided not to look for a new job and am planning to open my own business using my severence pay and the BPJS pension fund.

In mid-January 2017, I went to the Workers’ BPJS Mampang Branch in South Jakarta. I arrived late morning and the s