A Harvest City Resident’s Complaints

I am the owner of a house in Harvest City, Bekasi, West Java. My home loan agreement was approved by Bank BTN on September 20, 2016. In line with the agreement, the construction of my house would be finished in no later than 18 months or on March 20, 2018.

Tempo

April 7, 2020

BUT I got the house key transfer (STKR) only on July 20, 2018 or three months late. The delay was without any notification and apology from the estate firm, Dwigunatama Rintis Prima.

I indeed received compensation according to the agreement. But the value was considerably in favor of the developer. There is a maximum amount of compensation. On the maturity date or after 18 months, only around 67 percent of my house was already built (data f

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