The Basis of Power Cut-off

I would like to request an explanation about the rule or legal basis of the electricity cut-off by the state electricity company PLN that has involved a consumer like me, after being late for the payment of the bill in June, only to be followed on July 7 by the power cut-off in my house.

Tempo

July 27, 2020

The PLN also rejected my payment for the June bill on July 6. I was required to pay two-month bills combined with that of July at the same time.

Dedi Setiadi
Depok, West Java




PLN’s Response

THE basis of customers’ temporary power cut-off is regulated in the Decree of the Director of PLN No.386.K/Dir/2010 on the cost of electricity bill payment delay. In the legal basis it is stipulated that the payment of electricity bills is to b

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