I am a customer of Mentari prepaid card numbered 0816-xxxx8666. Last July 5 was the limit for reloading and so I bought a reload voucher on the same day. However when I tried to reload by dialing 555, the number just wouldn’t connect, despite numerous attempts.

The next day when I tried to make a phone call, it was not possible because all the remaining units had already been expired by Satelindo. Because of this I lost Rp200,000 from the