Recently, I happened to be withdrawing cash from a BCA ATM at Mal Depok, West Java, for my shopping needs. Unfortunately, after I entered my PIN number and selected the amount desired, the ATM went dead. Even when the machine finally came back on, my card was still stuck inside.

I reported what happened to a BCA officer. However, I was asked to wait for at least a week as the supervisor of the ATM at Mal Depok is a company other than BCA. After