Settling Allianz Dispute

An insurance dispute should not become a criminal matter. The insurance mediation and arbitration board can resolve this type of matter.

October 9, 2017

This is the first time an insurance dispute has turned into a criminal case. This unusual state of affairs began with a report filed by two Allianz customers, Ifranius Algadri and Indah Goena Nanda, with the Jakarta City Police in April. The parties reported were Joachim Wessling, former managing director of Asuransi Allianz Life Indonesia, and claims manager Yuliana Firmansyah. They were reported for rejecting an insurance claim, and are accused

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