In business, competition breeds innovation in order to offer improved services to customers. This is not different in the pawn business. Thus, OJK’s structuring of this branch should be done in the spirit of retaining competitiveness, instead of a standardization process that would be impossible for small players to fulfill.

Since OJK issued regulation No. 31/POJK.05/2016 about pawn business requirements, only 26 enterprises have ma