THE fraud carried out by Naila Syafaah Wisata Mandiri is a direct result of the government’s negligence in protecting people who wish to make the umrah (minor haj) pilgrimage. If the religious affairs minister, as regulator of the umrah, had taken tougher action against crooked companies, people would not continue to fall victim.

It is as if the government learned nothing from similar frauds that have happened so many times in the past. Th