An abundance of criticism has been hurled at PDAM. Customers in various regions have been complaining about the quality of the water and services this company provides. Two weeks ago, for example, the Palembang chapter of the Indonesian Consumers Foundation (YLKI) strongly protested a 600 percent rate hike PDAM Tirtamusi had introduced. As well as failing to announce the hefty increase much earlier, Tirtamusi was accused of not taking into accou