Don’t Sacrifice Service for Efficiency

RIDA Mulyana’s workload suddenly surged following the major blackout that hit Jakarta, West Java, Banten and some parts of Central Java last Sunday, August 4. The power outage sent the energy and mineral resources (ESDM) ministry’s director-general for electricity on a round of inspection till 3am in the morning. Although power was back on in several areas by 9pm on the same day, Rida spent the night at his office in anticipation of P

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