Amzulian Rifai, Chairman, Office of the Ombudsman
Corruption will vanish with good public service delivery

Public service is something new to 52-year-old Amzulian Rifai, the new chairman of the Office of the Ombudsman. After all, he spent the past 25 years in the academic affairs of Sriwijaya University in Palembang, South Sumatra. But he is ready to dedicate himself to a new assignment, which is to be the people's 'ear', to listen to those disappointed by the quality of public services rendered. Amzulian believes the Ombudsman is the right place to dedicate his time and his resources. He decided to apply for the job, and in an open session, was elected chairman for the 2016-2021 period.

Amzulian is aware that leading the Office of the Ombudsman will not be an easy task. Right from the start, he has had to face the snide comments that the Ombudsman is nothing more than a toothless institution with no specific objective in mind. The building alone, he observed when he first went there, looked no better than a warehouse. "It was in really bad condition," he said in an interview last week.