Consumers are Powerless

THE National Consumer Protection Agency (BPKN) has recently come under the spotlight following its report of the findings on the acute kidney failure cases. Last year, at least 159 children died due to toxin-laced cough syrups. The BPKN had proposed several recommendations to the president, from institutional audits to compensation and apology to the victims. Regrettably, most of the recommendations fell on deaf ears of the ministries and governm

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