Letter

Indosat's Comment

IN response to Mr. Ali Aulia Rahman's complaint written in Letters in the May 11-17, 2015, edition of Tempo on the process of changing Indosat card, I would like to apologize on behalf of the management. Indosat's Customer Relations Team has contacted Mr. Rahman to provide an explanation and a solution to the problem. The customer understood Indosat's explanation and the problem was solved satisfactorily.

Adrian Prasanto
Division Head

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