KAI’s Disappointing Ticket Cancelation Service - Letters - magz.tempo.co

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KAI’s Disappointing Ticket Cancelation Service

Tuesday, April 14, 2020

MY family and I planned to go to Bandung (West Java) to attend the wedding of the grandchild of my older brother on April 11, 2020.

Letters/Tempo. tempo : 171414503398.

ON March 3, my younger brother bought tickets for the trips on April 8 (Jakarta-Bandung) and April 12 (Bandung-Jakarta). However, due to the coronavirus outbreak and the government’s appeal that residents limit outdoor activities and those that involve many people, the wedding party was called off. Then we also canceled our plan to go to Bandung and tried to cancel the ticket purchase online via the KAI Access application. Kereta Api I

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