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IndiHome’s Bureaucracy

Monday, March 21, 2022

A customer wants more IndiHome service, but things get complicated.

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The Bureaucracy of IndiHome

LAST month I registered to subscribe IndiHome TV. Previously I have subscribed to the home telephone and the Internet services. On registration, I was informed that I could only subscribe to the basic package of IndiHome. I said I wanted to have a movie package such as HBO and Cinemax. The answer I got was really surprising. I had to become an IndiHome TV subscriber first before I could get another package.

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