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Hospital Referral Runaround

Monday, October 5, 2020

Patients are complaining about medical facilities and services at Covid-19 isolation hospitals. The medical equipment is deemed to be insufficient and the isolation procedures are too complicated.

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DEWI Anggraeni—not her real name—had just arrived at the Covid-19 Infection Hospital on Galang Island in Batam, Riau Islands, on September 26, after she began having difficulty breathing. In a condition near to fainting, she made her way down hospital hallways to ask for oxygen. She did not find any nurses, and ended up in the treatment ward for male patients.

A nurse in that room took Dewi to the women’s pavilion. She asked fo

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