Letter
September 24, 2013
Sriwijaya Air Cargo Service
ON Monday we arrived at the Sriwijaya Air Cargo office at Jalan Husein Sastranegara No. 26 in Rawabokor, Cengkareng, West Jakarta, to send some goods. The receipt number for our dispatch was AWB 3758765, headed for Gorontalo. We were promised the package would arrive the next day. But the following day it did not arrive in Gorontalo. It was still at a warehouse because of an error in the administrative process. After
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