We bought a R-145 Romance mattress at Kiki Furniture Store in Klender, East Jakarta, on March 25, 2001. The owner of the store promised to deliver the product to our home the next day, but it was not until two days later, March 27, that it arrived. Suspecting nothing, we accepted the mattress without examining it. Two weeks later on April 8, when we went to change the bedding, we were shocked to find that there were holes all over the mattress. W