Regarding the letter from Arya Gunawan and Eric Sasono titled Racist Airlines, on behalf of the management of PT Merpati Nusantara Airlines, we would like to apologize for the unpleasant experience while flying with Merpati.

To make matters clear, we need to explain that Merpati Station in Waingapu had to cancel the departure of a number of passengers with “OK” status due to operational consideration of the aircraft according to flig