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JNEs Response
We apologize for the inconvenience experienced by Mr. Faisal Syaifudin, as explained in his letter to Tempo in the magazines June 22 to 28, 2015, issue. As a token of our goodwill, we have responded by contacting Mr. Faisal directly to clarify the situation. The issue has been resolved through replacement of the purchased item as agreed upon by both sides.
Where is Bogor's Regent?
After visiting my in-laws in their hometown, I imagined coming home to smooth roads. But, in reality, the roads of Ciomas remained riddled with potholes, even the one leading to the Bogor regent's private home. There has been no attempt to repair the large holes gaping on the asphalt. I cannot imagine how embarrassed the regent must be for going with his escorts from home to his office through that kind of poor roads.
BRI Customer's Complaint
ON June 2, 2015, I decided to take Rp400,000 out of my BRI savings account from an automatic teller machine (ATM) at the bank's Mamuju branch in West Sulawesi. The money was not dispensed, yet my balance was reduced. The next day, I reported it to the branch in question. After asking for my data, the staff forwarded my report to the bank's central office in Jakarta. I was told to wait a maximum of 10 working days to have the money returned to my account.
KPK Selection Committee Chair's Clarification
Thank you for publishing my interview in last week's Tempo edition of June 22-28, 2015, under the headline "We want the KPK to Regain its Authority". It was most unfortunate that confusion and misinterpretation was caused by the redaction of the interview. This was embodied in the statement:
Citibank's Response
IN response to Bapak Anhar Sulaiman's letter published in Tempo's June 8th edition, we would like to inform the public that we have resolved the issue of the complaint. If there is still anything further that Bapak Anhar would like to convey to us, please contact our Citiphone 24 Hour Services at 62-21-252 9999 or 69999 or through our website at citibank.co.id. We are ready to assist you with pleasure.
Independent journalism needs public support. By subscribing to Tempo, you will contribute to our ongoing efforts to produce accurate, in-depth and reliable information. We believe that you and everyone else can make all the right decisions if you receive correct and complete information. For this reason, since its establishment on March 6, 1971, Tempo has been and will always be committed to hard-hitting investigative journalism. For the public and the Republic.