August 17, 2015 edition
Pertamina Responds
REFERRING to the column entitled Below-Standard Fuel from Ahmad Safrudin, Executive Director of KPBB and Founder of The Thamrin School for Climate and Environment, in Tempo, August 9-16, 2015 edition, we thank you for the criticism and the input from the writer to Pertamina.
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More Letters articles in other editions
August 11, 2015 edition
Bank Mandiri's Response
With regards to a letter of complaint published in Tempo's June 15 to 21, 2015 issue, we would like to apologize to Mr. Daniel Thie for the inconvenience he experienced while using our internet banking service. Our investigation revealed that the notification issue as occurred in Mr. Daniel's case will appear when the bank's system is still processing a task related to his account. Another attempt may be done after waiting for some time. Should the problem persists, please call Bank Mandiri's 24-hour contact center at 14000.
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August 4, 2015 edition
JNEs Response
We apologize for the inconvenience experienced by Mr. Faisal Syaifudin, as explained in his letter to Tempo in the magazines June 22 to 28, 2015, issue. As a token of our goodwill, we have responded by contacting Mr. Faisal directly to clarify the situation. The issue has been resolved through replacement of the purchased item as agreed upon by both sides.
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July 28, 2015 edition
Where is Bogor's Regent?
After visiting my in-laws in their hometown, I imagined coming home to smooth roads. But, in reality, the roads of Ciomas remained riddled with potholes, even the one leading to the Bogor regent's private home. There has been no attempt to repair the large holes gaping on the asphalt. I cannot imagine how embarrassed the regent must be for going with his escorts from home to his office through that kind of poor roads.
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July 14, 2015 edition
July 10, 2015 edition