Letters

IN response to Ibu Diah A. Candraningrum's complaint inTempo magazine's September 26-October 2, 2016 edition, we thank you for your trust in and attention to Bank Central Asia. Regarding the problem Ibu Diah experienced, I would like to inform you that the officer concerned was reprimanded on October 17, 2016. We sincerely apologize to Ibu Diah for the inconvenience.

Dwi Arini
Senior Manager BCA Public Relations Bureau

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