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JD.ID’s Response

Tuesday, February 12, 2019

IN response to the protest by Bapak Anfaul Imam in the letter section of the January 22-28 edition, we at the JD.ID have contacted the customer to apologize for the inconvenience and explain that the internal mix-ups have caused the delay in the refund process.

arsip tempo : 173055802615.

Surat - TEBI. tempo : 173055802615.

We are committed to provide a fast refund process and the refund to the customer account has been processed on January 25. We have also contacted the customer to confirm to this effect. As such, we consider this issue as resolved.

 

Iwan Arigayota

Head of Customer Service JD.ID

 


 

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