JD.ID’s Response
Tuesday, February 12, 2019
IN response to the protest by Bapak Anfaul Imam in the letter section of the January 22-28 edition, we at the JD.ID have contacted the customer to apologize for the inconvenience and explain that the internal mix-ups have caused the delay in the refund process.
arsip tempo : 173226273741.
We are committed to provide a fast refund process and the refund to the customer account has been processed on January 25. We have also contacted the customer to confirm to this effect. As such, we consider this issue as resolved.
Iwan Arigayota
Head of Customer Service JD.ID
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FOLLOWING its rebound from the 1998 economic crisis, Indonesia is now a middle-income country with
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