August 26, 2014 edition
More Letters articles in other editions
August 19, 2014 edition
August 12, 2014 edition
NET. Television's Response
We would like to thank Ibu Rukhani for her concern expressed through Tempo's Letters section. On behalf of NET. Television's Masa Kini show, we would like to convey our apologies for the Lunch Break - NET. 12 program aired on July 25 which was considered inappropriate. Your suggestions and criticisms have been forwarded to the program's producer for our internal evaluation.
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August 5, 2014 edition
January 1, 1970 edition
Indosat's Response
In connection with Bapak Anhar Sulaiman's complaint about his Indosat bill which Tempo published in its July 14-20 issue, we on behalf of Indosat's management thank Bapak Anhar for his input and effort to improve our services. We have contacted Bapak Anhar to explain and resolve the problem, and it has thus been well resolved.
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January 1, 1970 edition
FURTHER to an article in Tempo's July 14-20 issue titled 'Jakarta Water Leaks', I wish to convey several corrections to the facts as follows:
1. The Greater Jakarta Potable Water Company (PAM Jaya), as a business owned by the DKI Jakarta Provincial Government, which is bound by existing potable water supply contracts with PT Palyja and PT Aetra, has since 1997 several times done its utmost to improve on these contracts so they more fairly protect the interests of both the government and consumers, as represented by PAM Jaya, through rebalancing the contracts. Improvement of the contracts, including the improvement of clauses on outstanding accounts through an MOU and contract amendments, has had a positive effect, including improving both partners' billing performance. In January 2013, the billing performance of Palyja stood at 79.9 percent, and it improved to 81.12 percent by September 2013. Similarly, the billing performance of Aetra improved from 88.46 percent in January 2013 to 91.35 percent in September 2013.
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July 15, 2014 edition