June 23, 2015 edition
Citibank's Response
IN response to Bapak Anhar Sulaiman's letter published in Tempo's June 8th edition, we would like to inform the public that we have resolved the issue of the complaint. If there is still anything further that Bapak Anhar would like to convey to us, please contact our Citiphone 24 Hour Services at 62-21-252 9999 or 69999 or through our website at citibank.co.id. We are ready to assist you with pleasure.
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More Letters articles in other editions
June 16, 2015 edition
Failed Bank Mandiri Transaction
On May 18 and 21, I attempted to use Bank Mandiri's internet banking to transfer money between my accounts. The transfer was very important. I needed to have enough money in my account to pay for giro notes that were about to fall due. But the transfer kept failing. "Transaction Could Not Be Processed, Account in Use by Other Teller," the message said.
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June 9, 2015 edition
Village Administration's Vision and Mission
THE Villages, Disadvantaged Regions and Transmigration's Ministry's hard work to develop 74,000 Indonesian villages will not run smoothly if it is not matched by village-administration competency in developing their own villages. It is public knowledge that most village administration work without a long-term vision and only conduct routine tasks. Thus, results are suboptimal.
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June 2, 2015 edition
Right of Reply from Raden Priyono
The article titled Top Energy Official Involved in TPPI Corruption as published on page 46 of the May 18-24, 2015, issue of Tempo magazine made reference to Raden Prijono, the former head of upstream oil and gas regulator BPMigas, as a suspect in the case. This information is inaccurate. The correct name should be Ir R. Priyono. Raden Prijono was only a witness in the case of alleged corruption in the sale of the state's condensate quota commenced by Trans Pacific Petrochemical Indonesia (TPPI), whose investigation is carried out by the directorate of economic and special crimes of the Police's Criminal Investigation Unit, as per the inspection on May 20, 2015, which is further enforced by a letter of summons dated April 18, 2015.
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May 26, 2015 edition
Defense Ministry Correction
TEMPO'S Too Many Cooks cover story in its May 18-24, 2015 issue, page 36, contains writing that could give rise to a misperception among readers. The article puts the defense minister together in the same group as other, more controversial ministers.
We need to affirm that Defense Minister Ryamizard Ryacudu never made any controversial statement. Concerning the death penalty for drug traffickers, the ministry supports this particular policy. As for the statement which suggests that 'If Indonesia goes to war, it would only last a few days', it was written on Twitter by an individual who claimed to be the minister. To this date, the minister has not made a Twitter account.
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May 19, 2015 edition
Indosat's Comment
IN response to Mr. Ali Aulia Rahman's complaint written in Letters in the May 11-17, 2015, edition of Tempo on the process of changing Indosat card, I would like to apologize on behalf of the management. Indosat's Customer Relations Team has contacted Mr. Rahman to provide an explanation and a solution to the problem. The customer understood Indosat's explanation and the problem was solved satisfactorily.
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May 12, 2015 edition