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BRI Replies
IN response to the complaint lodged by Miss M. W. Silaban in the November 21-27, 2016 edition of Tempo magazine, we extend our apologies for any inconvenience regarding the report. We would like to inform that we have contacted Miss M. W. Silaban and settled the matter.
As a leading commercial bank, BRI always strives to improve its customer care and respond to customer complaints to give consistent quality service. All complaints can be made to the BRI Call Center's 24-hour service at 14017/500017/021-57987400.
Independent journalism needs public support. By subscribing to Tempo, you will contribute to our ongoing efforts to produce accurate, in-depth and reliable information. We believe that you and everyone else can make all the right decisions if you receive correct and complete information. For this reason, since its establishment on March 6, 1971, Tempo has been and will always be committed to hard-hitting investigative journalism. For the public and the Republic.