maaf email atau password anda salah
Disappointed with Uber's Service
AT around 3:30pm on Christmas day, I ordered an Uber car and asked to be picked up at Pondok Gede, setting my destination as Jalan Panglima Polim in Kebayoran Baru, South Jakarta.
I asked the help of my friend (Customer ID: Rully180ue) to make the order because I did not have the Uber application. Normally, an online taxi service will respond by informing the fee to be paid by the prospective passenger (at the end of the trip).
I travel by motorbike almost every day, passing Jalan Kalimalang on the way from Bekasi to East Jakarta. At present, the Bekasi-Cawang-Kampung Melayu (Becakayu) toll road is under construction along Kalimalang. This toll road will certainly reduce traffic congestion coming from and going to Bekasi.
The problem is, the construction is causing much road damage with many potholes and rocks strewn on the street. Even if repair work is done, it would only be a temporary patch-up that wouldn't last long. It gets worse when it rains. Furthermore, vehicles tend to drive into these potholes, particularly motorbikes, because of inadequate street lighting.
BRI Replies
IN response to the complaint lodged by Miss M. W. Silaban in the November 21-27, 2016 edition of Tempo magazine, we extend our apologies for any inconvenience regarding the report. We would like to inform that we have contacted Miss M. W. Silaban and settled the matter.
As a leading commercial bank, BRI always strives to improve its customer care and respond to customer complaints to give consistent quality service. All complaints can be made to the BRI Call Center's 24-hour service at 14017/500017/021-57987400.
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