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The Delivery Business Rivalry

Along the two-kilometer long Jalan Benda Raya in South Tangerang, Banten, seven agents compete for a piece of the delivery market. Four of them are under the same flag, the Jalur Nugraha Ekakurir (JNE) and the Citra Van Titipan Kilat (Tiki). The rest are new players in the courier business: JET Express, Wahana and Pos Indonesia.

They are growing in accordance with the region's expanding interest in online shopping. Muhammad Zulfan, owner of a JNE outlet, said the package delivery business rose 10-fold in less than one and a half years. "When we started operations, we delivered 600-1,000 packages per month. Today this has shot up to 9,000-10,000 packages per month," he told Tempo recently.

Cover Story Tuesday, October 25, 2016 Edition

Delivery Boom

AFTER parking his red scooter, Reza Eka Pahlevi rushed inside an office building in the Pakubuwono area of Kebayoran Baru, South Jakarta. He was there to drop off seven packages. "This is the fourth [delivery today] from an online shop," he said last Thursday.

A large pile of packages typically greets Reza as he arrives each morning at the South Jakarta branch of Tiki Jalur Nugraha Ekakurir (JNE) where he works. With senders like Lazada, Zalora, Bhineka, and Berrybenka listed on the receipts, it is not difficult for Reza to discern that the packages have been purchased online. "Out of about 200 packages I deliver each day, there are at least 120 sent from online stores," he said.

Economy Thursday, January 1, 1970 Edition

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